Privacy Policy

1. We collect your information offline or online through our website
   • https://gunnedahbnb.com.au (Site) as well as other related third party platforms.
2. The types of personal information we may collect about you include:
   • your name and other contact details;
   • your credit card or payment;
   • information you share with us in connection with surveys, contests, and promotions;
   • information about your use of our website;
   • additional personal information that you provide to us; and
   • any other personal information provided by you or a third party such as Google or our third party payment processor.
3. We obtain personal information in a number of ways:
   • you provide some directly when you request a booking;
   • we record some automatically when you use our website;
   • we may receive some information from Third Parties such as Google.
4. We may collect, hold, use, and disclose personal information for the following purposes:
   • to enable you to access and use our website;
   • to communicate with you, including sending emails;
   • for internal record keeping, administrative purposes, invoicing, and billing purposes;
   • for customizing and improving our services to you;
   • for advertising and marketing;
   • for security, enforcement, protection, and compliance with the law.
5. We process your personal information when:
   • you consent, through the use of our website;
   • we need personal information to provide a service to you;
   • for legal reasons, including complying with a court order.
6. We share personal information in the following ways:
   • third-party service providers when necessary, e.g., to enable them to provide their services;
   • our existing business partners e.g., when our services are integrated with their services;
   • any sponsors or promoters of any competition that we may run;
   • if some or all of our business or assets are transferred;
   • if you fail to pay for goods or services we have provided to you, we may contact a credit agency or other payment recovery organization;
   • other third parties used to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.
7. As far as practicable, the personal information we collect from you is secure. Suitable safeguards have been put in place by us as well as our website hosting service. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
8. By providing us with personal information, you consent to us holding, using, and disclosing your personal information in accordance with this Privacy Policy.
9. Your rights and choices:
   • Where applicable laws apply, you may have the right to access, update or delete personal information. To obtain access, an administrative fee may be applicable. This will not apply to any information that is stored outside of Australia. Where it is found that the information we have is inaccurate or incomplete, every effort will be made to correct the problem.
   • If you do not, it may affect your use of this website or the products and/or services offered on or through it;
   • If you receive marketing information and do not wish to receive it, you will be given the opportunity to unsubscribe by contacting us;
   • We will retain personal information if required by law to do so, to protect our and others’ rights, to resolve disputes or to enforce our Terms and Conditions.
   • You may have the right to lodge a complaint on the way we handle your personal information with a supervisory body, subject to applicable law.
   • Personal information that you submit through our website may be transferred overseas e.g., accessing payment processing software. Other countries may not have the same data protection laws as Australia. We cannot be held liable for a breach of privacy if personal information is mishandled overseas.
10. We will update this Privacy Policy from time to time to reflect changes in technology, laws, our business operations, or for some other appropriate reason. We encourage you to check back periodically to review this Privacy Policy and post it on our website.

For any further questions, please contact us at:
Gunnedah BnB at Rose-Lea, ph. 0459 808681